Follow the next steps to return products.
By discovering the production date, you can easily check whether the products fall within the 5-year warranty.
This action can be performed with any PPD.
Standard warranty up to 3 years
SALTO will investigate the product and inform the partner whether it is a free (FOC) exchange under guarantee, or a replacement with costs.
Limited warranty up to 5 years
SALTO will deliver a new product, whereby the customer will receive a fixed discount percentage on the current MSRP (gross price). This only applies when it concerns non-visible defects.
Full information about the RMN procedure can be found in the partner agreement on the partner field.
Laatst toegevoegde lotnummer is van 05/07/2019 met LOT. nr:1777032